Shop With Confidence

Your purchase is safe if the item you received is not as described, or if your item is not delivered within the Buyer Protection period.

How it works?

01. CONTACT YOUR SELLER

Each shop on Whatsupp is independent. Refunds, exchanges and returns policies varies from seller to seller. If you have a question about a recent order, the seller is the best person to reach out.

02. OPEN A CASE

If you and your seller cannot find a resolution, you may be eligible to open a case

03. IT'S ON US

After you open a case, we can act as a mediator to work between you and your seller.

Didn’t find what you are looking for?

Try this!

 

24/7/365 Support

Question?
We would love to hear from you!

Learn More

Money Back Guarantee

We promise your money back if the item received is not as described, or if your item is not delivered within the Buyer Protection period

Learn More

Safe Purchases

Your payment is protected

Learn More